/**
 * Dunes Parfums - Estilos para la Página de Ayuda y Preguntas Frecuentes (ayuda.css)
 * FASE AYUDA 2 - Espacio compacto, Carrusel de Referencias, Lightbox & Galería Modal
 */

/* ==========================================================================
   1. Cabecera Compacta de Ayuda
   ========================================================================== */
.ayuda-hero-section {
    padding: 24px 0 16px 0;
    background-color: var(--color-bg-dark, #141414);
    background-image: radial-gradient(circle at 50% 20%, rgba(212, 175, 55, 0.07) 0%, rgba(20, 20, 20, 0) 70%);
    border-bottom: 1px solid rgba(212, 175, 55, 0.15);
    text-align: center;
}

.ayuda-badge {
    display: inline-block;
    padding: 4px 12px;
    background: rgba(177, 130, 37, 0.15);
    border: 1px solid rgba(212, 175, 55, 0.35);
    border-radius: 20px;
    color: var(--color-primary, #D4AF37);
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.7rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 1.5px;
    margin-bottom: 8px;
}

.ayuda-title {
    font-family: var(--font-heading, 'Cormorant Garamond', serif);
    font-size: clamp(1.8rem, 3.5vw, 2.5rem);
    font-weight: 700;
    color: #FFFFFF;
    margin: 0 0 6px 0;
    letter-spacing: 0.5px;
}

.ayuda-subtitle {
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.88rem;
    color: rgba(255, 255, 255, 0.75);
    max-width: 580px;
    margin: 0 auto;
    line-height: 1.4;
}

/* ==========================================================================
   2. Sección de Referencias de Clientes & Carrusel
   ========================================================================== */
.references-section {
    padding: 24px 0 32px 0;
    background-color: var(--color-bg-light, #FAF8F5);
}

.section-header-compact {
    text-align: center;
    margin-bottom: 20px;
}

.section-tag {
    display: inline-block;
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.7rem;
    font-weight: 700;
    color: var(--color-primary-dark, #9E721D);
    text-transform: uppercase;
    letter-spacing: 1.4px;
    margin-bottom: 4px;
}

.section-title-compact {
    font-family: var(--font-heading, 'Cormorant Garamond', serif);
    font-size: 1.75rem;
    font-weight: 700;
    color: var(--color-text-dark, #1F180C);
    margin: 0 0 4px 0;
}

.section-desc-compact {
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.88rem;
    color: #666666;
    max-width: 560px;
    margin: 0 auto;
}

/* Carrusel Wrapper */
.carousel-wrapper {
    position: relative;
    display: flex;
    align-items: center;
    margin: 0 -8px;
}

.carousel-track-container {
    width: 100%;
    overflow-x: auto;
    scroll-snap-type: x mandatory;
    scroll-behavior: smooth;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: none;
    padding: 10px 8px 16px 8px;
}

.carousel-track-container::-webkit-scrollbar {
    display: none;
}

.carousel-track {
    display: flex;
    gap: 16px;
}

/* Tarjeta del Carrusel */
.reference-card {
    flex: 0 0 100%;
    scroll-snap-align: start;
    background: #FFFEFC;
    border: 1px solid rgba(212, 175, 55, 0.28);
    border-radius: 14px;
    overflow: hidden;
    box-shadow: 0 4px 14px rgba(0, 0, 0, 0.04);
    transition: transform 220ms ease, box-shadow 220ms ease, border-color 220ms ease;
    cursor: pointer;
    display: flex;
    flex-direction: column;
    box-sizing: border-box;
}

@media (min-width: 640px) {
    .reference-card {
        flex: 0 0 calc(50% - 8px);
    }
}

@media (min-width: 1024px) {
    .reference-card {
        flex: 0 0 calc(33.333% - 11px);
    }
}

.reference-card:hover {
    transform: translateY(-4px);
    box-shadow: 0 10px 24px rgba(177, 130, 37, 0.14);
    border-color: var(--color-primary, #D4AF37);
}

.reference-img-wrapper {
    position: relative;
    width: 100%;
    aspect-ratio: 4 / 3;
    background: #F4F1EA;
    overflow: hidden;
}

.reference-img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
    transition: transform 300ms ease;
}

/* Adaptabilidad de proporciones de imágenes para evitar deformación */
.reference-card[data-tipo="envio"] .reference-img,
.reference-card[data-tipo="conversacion"] .reference-img {
    object-fit: contain;
    background: #F4F1EA;
    padding: 4px;
}

.reference-card:hover .reference-img {
    transform: scale(1.04);
}

.reference-zoom-overlay {
    position: absolute;
    inset: 0;
    background: rgba(0, 0, 0, 0.35);
    display: flex;
    align-items: center;
    justify-content: center;
    opacity: 0;
    transition: opacity 200ms ease;
    color: #FFFFFF;
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.8rem;
    font-weight: 600;
    gap: 6px;
}

.reference-card:hover .reference-zoom-overlay {
    opacity: 1;
}

.reference-caption {
    padding: 12px 14px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: #FFFEFC;
    border-top: 1px solid #F0ECE4;
}

.reference-desc {
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.82rem;
    font-weight: 600;
    color: var(--color-text-dark, #1F180C);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    max-width: 70%;
}

.reference-type {
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.7rem;
    font-weight: 700;
    color: var(--color-primary-dark, #9E721D);
    background: rgba(177, 130, 37, 0.1);
    padding: 3px 8px;
    border-radius: 6px;
    text-transform: capitalize;
}

/* Flechas de Navegación del Carrusel */
.carousel-nav-btn {
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: #FFFFFF;
    border: 1px solid rgba(212, 175, 55, 0.4);
    color: var(--color-primary-dark, #9E721D);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.08);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 5;
    transition: all 180ms ease;
}

.carousel-nav-btn:hover:not(:disabled) {
    background: var(--color-primary, #D4AF37);
    color: #FFFFFF;
    box-shadow: 0 6px 16px rgba(177, 130, 37, 0.3);
}

.carousel-nav-btn:disabled {
    opacity: 0.35;
    cursor: not-allowed;
    box-shadow: none;
}

.carousel-prev {
    left: 4px;
}

.carousel-next {
    right: 4px;
}

/* Barra Inferior del Carrusel (Contador y Botón) */
.carousel-footer-bar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-top: 14px;
    padding: 0 4px;
}

.carousel-counter {
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.82rem;
    font-weight: 700;
    color: var(--color-primary-dark, #9E721D);
    background: rgba(177, 130, 37, 0.1);
    padding: 4px 12px;
    border-radius: 20px;
    border: 1px solid rgba(212, 175, 55, 0.25);
}

.btn-ver-todas {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 8px 16px;
    background: #FFFFFF;
    border: 1px solid var(--color-primary, #D4AF37);
    border-radius: 20px;
    color: var(--color-primary-dark, #9E721D);
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.8rem;
    font-weight: 700;
    cursor: pointer;
    transition: all 180ms ease;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.03);
}

.btn-ver-todas:hover {
    background: var(--color-primary, #D4AF37);
    color: #FFFFFF;
    box-shadow: 0 4px 14px rgba(177, 130, 37, 0.25);
}

/* Estado Vacío de Referencias */
.references-empty-state {
    width: 100%;
    background: #FFFEFC;
    border: 1px dashed rgba(212, 175, 55, 0.4);
    border-radius: 16px;
    padding: 32px 20px;
    text-align: center;
    box-shadow: 0 4px 14px rgba(0, 0, 0, 0.03);
}

.references-empty-icon {
    width: 44px;
    height: 44px;
    color: var(--color-primary, #D4AF37);
    margin-bottom: 12px;
}

.references-empty-title {
    font-family: var(--font-heading, 'Cormorant Garamond', serif);
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--color-text-dark, #1F180C);
    margin: 0 0 6px 0;
}

.references-empty-text {
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.88rem;
    color: #666666;
    max-width: 500px;
    margin: 0 auto;
    line-height: 1.4;
}

/* ==========================================================================
   3. Modal de Galería Completa ("Ver todas las referencias")
   ========================================================================== */
.all-references-modal {
    position: fixed;
    inset: 0;
    background: rgba(0, 0, 0, 0.75);
    backdrop-filter: blur(6px);
    -webkit-backdrop-filter: blur(6px);
    z-index: 2000;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 16px;
    opacity: 0;
    visibility: hidden;
    transition: opacity 250ms ease, visibility 250ms ease;
}

.all-references-modal.is-active {
    opacity: 1;
    visibility: visible;
}

.all-references-container {
    width: 100%;
    max-width: 1000px;
    max-height: 90vh;
    background: #FAF8F5;
    border: 1px solid rgba(212, 175, 55, 0.35);
    border-radius: 18px;
    box-shadow: 0 16px 40px rgba(0, 0, 0, 0.35);
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.all-references-header {
    padding: 16px 20px;
    background: #141414;
    color: #FFFFFF;
    display: flex;
    align-items: center;
    justify-content: space-between;
    border-bottom: 1px solid rgba(212, 175, 55, 0.25);
}

.all-references-title {
    font-family: var(--font-heading, 'Cormorant Garamond', serif);
    font-size: 1.5rem;
    font-weight: 700;
    color: #FFFFFF;
    margin: 0 0 2px 0;
}

.all-references-subtitle {
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.78rem;
    color: rgba(255, 255, 255, 0.7);
    margin: 0;
}

.all-references-close {
    width: 38px;
    height: 38px;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.1);
    border: 1px solid rgba(255, 255, 255, 0.2);
    color: #FFFFFF;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 180ms ease;
}

.all-references-close:hover {
    background: var(--color-primary, #D4AF37);
    color: #141414;
}

.all-references-filters {
    padding: 12px 20px;
    background: #FFFFFF;
    border-bottom: 1px solid rgba(212, 175, 55, 0.18);
    display: flex;
    gap: 8px;
    overflow-x: auto;
    scrollbar-width: none;
}

.all-references-filters::-webkit-scrollbar {
    display: none;
}

.filter-chip {
    padding: 6px 14px;
    background: #F4F1EA;
    border: 1px solid rgba(0, 0, 0, 0.08);
    border-radius: 16px;
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.75rem;
    font-weight: 600;
    color: #555555;
    cursor: pointer;
    white-space: nowrap;
    transition: all 180ms ease;
}

.filter-chip:hover {
    background: rgba(212, 175, 55, 0.15);
    color: var(--color-primary-dark, #9E721D);
}

.filter-chip.active {
    background: var(--color-primary, #D4AF37);
    color: #FFFFFF;
    border-color: var(--color-primary-dark, #9E721D);
}

.all-references-grid {
    padding: 20px;
    overflow-y: auto;
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
    gap: 16px;
    max-height: 65vh;
}

/* ==========================================================================
   4. Lightbox Modal para Fotografías Ampliadas
   ========================================================================== */
.lightbox-modal {
    position: fixed;
    inset: 0;
    background: rgba(0, 0, 0, 0.88);
    backdrop-filter: blur(8px);
    -webkit-backdrop-filter: blur(8px);
    z-index: 2100;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 16px;
    opacity: 0;
    visibility: hidden;
    transition: opacity 250ms ease, visibility 250ms ease;
}

.lightbox-modal.is-active {
    opacity: 1;
    visibility: visible;
}

.lightbox-container {
    position: relative;
    max-width: 90vw;
    max-height: 88vh;
    background: #171717;
    border: 1px solid rgba(212, 175, 55, 0.35);
    border-radius: 16px;
    overflow: hidden;
    box-shadow: 0 20px 50px rgba(0, 0, 0, 0.8);
    display: flex;
    flex-direction: column;
}

.lightbox-close-btn {
    position: absolute;
    top: 12px;
    right: 12px;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: rgba(0, 0, 0, 0.65);
    border: 1px solid rgba(255, 255, 255, 0.2);
    color: #FFFFFF;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 10;
    transition: all 180ms ease;
}

.lightbox-close-btn:hover {
    background: var(--color-primary, #D4AF37);
    color: #111111;
}

.lightbox-nav-btn {
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    width: 44px;
    height: 44px;
    border-radius: 50%;
    background: rgba(0, 0, 0, 0.65);
    border: 1px solid rgba(255, 255, 255, 0.2);
    color: #FFFFFF;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 10;
    transition: all 180ms ease;
}

.lightbox-nav-btn:hover {
    background: var(--color-primary, #D4AF37);
    color: #111111;
}

.lightbox-nav-prev {
    left: 12px;
}

.lightbox-nav-next {
    right: 12px;
}

.lightbox-img {
    max-width: 100%;
    max-height: 72vh;
    object-fit: contain;
    display: block;
    margin: 0 auto;
}

.lightbox-caption-bar {
    padding: 12px 20px;
    background: #1F1F1F;
    color: #E5E5E5;
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.85rem;
    display: flex;
    align-items: center;
    justify-content: space-between;
    border-top: 1px solid rgba(255, 255, 255, 0.08);
}

/* ==========================================================================
   5. Indicadores de Confianza
   ========================================================================== */
.trust-strip-section {
    padding: 24px 0;
    background: #1A1A1A;
    border-top: 1px solid rgba(212, 175, 55, 0.2);
    border-bottom: 1px solid rgba(212, 175, 55, 0.2);
    color: #FFFFFF;
}

.trust-strip-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 16px;
}

.trust-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px 14px;
    background: rgba(255, 255, 255, 0.03);
    border: 1px solid rgba(255, 255, 255, 0.06);
    border-radius: 12px;
}

.trust-icon {
    width: 26px;
    height: 26px;
    color: var(--color-primary, #D4AF37);
    flex-shrink: 0;
}

.trust-text-wrapper {
    display: flex;
    flex-direction: column;
}

.trust-title {
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.82rem;
    font-weight: 700;
    color: #FFFFFF;
    line-height: 1.2;
}

.trust-desc {
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.72rem;
    color: rgba(255, 255, 255, 0.6);
    margin-top: 2px;
}

/* ==========================================================================
   6. Sección de Preguntas Frecuentes (FAQ)
   ========================================================================== */
.faq-section {
    padding: 40px 0;
    background-color: var(--color-bg-light, #FAF8F5);
}

.faq-search-wrapper {
    max-width: 580px;
    margin: 0 auto 28px auto;
    position: relative;
}

.faq-search-input {
    width: 100%;
    padding: 12px 18px 12px 44px;
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.9rem;
    color: var(--color-text-dark, #1F180C);
    background: #FFFFFF;
    border: 1px solid rgba(212, 175, 55, 0.4);
    border-radius: 30px;
    box-shadow: 0 4px 14px rgba(0, 0, 0, 0.04);
    outline: none;
    transition: all 200ms ease;
    box-sizing: border-box;
}

.faq-search-input:focus {
    border-color: var(--color-primary-dark, #9E721D);
    box-shadow: 0 6px 20px rgba(177, 130, 37, 0.15);
}

.faq-search-icon {
    position: absolute;
    left: 16px;
    top: 50%;
    transform: translateY(-50%);
    width: 18px;
    height: 18px;
    color: var(--color-primary-dark, #9E721D);
    pointer-events: none;
}

.faq-no-results {
    display: none;
    background: #FFFFFF;
    border: 1px dashed rgba(212, 175, 55, 0.4);
    border-radius: 12px;
    padding: 20px;
    text-align: center;
    margin: 16px 0;
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.88rem;
    color: #666666;
}

.faq-category-block {
    margin-bottom: 28px;
}

.faq-category-title {
    font-family: var(--font-heading, 'Cormorant Garamond', serif);
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--color-primary-dark, #9E721D);
    border-bottom: 2px solid rgba(212, 175, 55, 0.25);
    padding-bottom: 6px;
    margin-bottom: 14px;
    display: flex;
    align-items: center;
    gap: 10px;
}

.faq-list {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.faq-item {
    background: #FFFFFF;
    border: 1px solid rgba(212, 175, 55, 0.22);
    border-radius: 12px;
    overflow: hidden;
    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.02);
    transition: border-color 200ms ease, box-shadow 200ms ease;
}

.faq-item:hover {
    border-color: rgba(212, 175, 55, 0.5);
}

.faq-item.is-open {
    border-color: var(--color-primary, #D4AF37);
    box-shadow: 0 4px 16px rgba(177, 130, 37, 0.1);
}

.faq-button {
    width: 100%;
    padding: 14px 18px;
    background: transparent;
    border: none;
    text-align: left;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 14px;
    cursor: pointer;
    outline: none;
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.9rem;
    font-weight: 600;
    color: var(--color-text-dark, #1F180C);
    line-height: 1.4;
    transition: color 180ms ease, background-color 180ms ease;
}

.faq-button:hover,
.faq-button:focus-visible {
    color: var(--color-primary-dark, #9E721D);
    background-color: rgba(212, 175, 55, 0.04);
}

.faq-button:focus-visible {
    outline: 2px solid var(--color-primary-dark, #9E721D);
    outline-offset: -2px;
}

.faq-chevron {
    width: 18px;
    height: 18px;
    color: var(--color-primary-dark, #9E721D);
    flex-shrink: 0;
    transition: transform 250ms ease;
}

.faq-item.is-open .faq-chevron,
.faq-button[aria-expanded="true"] .faq-chevron {
    transform: rotate(180deg);
}

.faq-answer-wrapper {
    max-height: 0;
    overflow: hidden;
    opacity: 0;
    visibility: hidden;
    transition: max-height 280ms cubic-bezier(0.4, 0, 0.2, 1), opacity 220ms ease, visibility 220ms ease;
}

.faq-item.is-open .faq-answer-wrapper {
    max-height: 350px;
    opacity: 1;
    visibility: visible;
}

.faq-answer-content {
    padding: 0 18px 16px 18px;
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.86rem;
    color: #4A4A4A;
    line-height: 1.6;
    border-top: 1px solid rgba(212, 175, 55, 0.12);
    margin-top: 4px;
    padding-top: 10px;
}

/* ==========================================================================
   7. Bloque Final de Contacto por WhatsApp
   ========================================================================== */
.ayuda-cta-section {
    padding: 44px 0;
    background-color: var(--color-bg-dark, #141414);
    background-image: linear-gradient(135deg, #1C1A17 0%, #111111 100%);
    border-top: 1px solid rgba(212, 175, 55, 0.2);
    text-align: center;
    color: #FFFFFF;
}

.ayuda-cta-card {
    max-width: 580px;
    margin: 0 auto;
    padding: 32px 20px;
    background: rgba(255, 255, 255, 0.03);
    border: 1px solid rgba(212, 175, 55, 0.3);
    border-radius: 18px;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.4);
}

.ayuda-cta-title {
    font-family: var(--font-heading, 'Cormorant Garamond', serif);
    font-size: 1.85rem;
    font-weight: 700;
    color: #FFFFFF;
    margin: 0 0 8px 0;
}

.ayuda-cta-text {
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.9rem;
    color: rgba(255, 255, 255, 0.75);
    margin: 0 0 20px 0;
    line-height: 1.4;
}

.ayuda-cta-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    padding: 12px 24px;
    background-color: #25D366;
    color: #FFFFFF;
    border-radius: 12px;
    font-family: var(--font-body, 'Montserrat', sans-serif);
    font-size: 0.88rem;
    font-weight: 700;
    text-decoration: none;
    text-transform: uppercase;
    letter-spacing: 0.8px;
    transition: background-color 200ms ease, transform 200ms ease, box-shadow 200ms ease;
    box-shadow: 0 4px 16px rgba(37, 211, 102, 0.3);
}

.ayuda-cta-btn:hover {
    background-color: #20BA5A;
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(37, 211, 102, 0.45);
}

@media (prefers-reduced-motion: reduce) {
    .carousel-track-container,
    .faq-answer-wrapper,
    .faq-chevron,
    .reference-card,
    .reference-img,
    .lightbox-modal,
    .all-references-modal {
        transition: none !important;
    }
}